We stand behind the quality of our products, and we want you to love your purchase. That’s why we offer a 90-day money-back guarantee on our products, giving you plenty of time to try them and see the results for yourself.

However, please note the following terms:

1. Scent Preference: Our money-back guarantee does not apply to the scent of our products. If you're unsure about the fragrance, we encourage you to purchase our sample pack to test before committing to a full-size product.

2. One Refund Per Product: Customers are eligible for one refund per product type. For example, if you purchase a balm and request a refund, you cannot claim a refund on another balm of the same or different scent.

3. Multi-packs & Bundles: The guarantee does not apply to multi-packs and bundles. For example, the guarantee does not cover 2 or 3 pack cream or lip balm bundles or other bundles that contain multiple different products. Please consider purchasing our sample pack to ensure you're fully satisfied before making a larger purchase.

4. Two Refund Limit: We will honour a maximum of two refunds per customer across all purchases. This ensures that our guarantee is fair and not abused, while still offering peace of mind on your purchases.

To claim your refund, simply reach out to us within 90 days of purchase with your order details. We're here to ensure you're happy with your experience.

Note: this guarantee is in addition to your consumer rights entitled by law.