Shipping Information

1. Shipping Zones, Rates & Times:

• We use Australia Post to ship domestically and internationally
• Shipping times may vary based on your location and shipping method selected.
• You can view the shipping cost during checkout before completing your purchase.

Australia

Standard Shipping (2-10 business days)

• FREE on orders over $99
• Single small items like lip balms, travel balms and sample balm, $7.50
• $12 for all other orders

Express Shipping (1-5 business days)

• Single small items like lip balms, travel balms and sample balm, $7.50
• $15 for all other orders

 

New Zealand

Standard Shipping (4-7 business days): $16 NZD

Express Shipping (2-5 business days): $22 NZD

North America (USA, Canada)

PLEASE NOTE: Due to the new import duties, we have decided to suspend shipping to the USA for the foreseeable future. We apologise for the inconvenience and appreciate your understanding. Shipping to Canada will continue as normal.

Standard Shipping (5-9 business days): $40 AUD

Express Shipping (3-6 business days): $50 AUD

Other countries

We don't currently ship to countries outside those listed above. Please reach out to us and we'll be more than happy to help you.

2. Processing Time:

• Orders are processed within 1-2 business days. 
• Once your order is processed, you'll receive a confirmation email with your tracking information.

3. Order Tracking:

• Once your order has shipped, you will receive an email with tracking information.
• Use the provided tracking number to check the status and location of your package.

4. Contact Us:

• Have questions or concerns about your order? Contact us here.

Thank you for choosing Skincare Society! We appreciate your business and hope you enjoy your shopping experience.